Privacy policy

At RAUXA, we value your privacy and are committed to protecting your personal information.  This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

Non-Personal Information:

  • Browser type

  • Operating system

  • IP address

  • Pages visited on our website

  • Time and date of visit

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders and inquiries

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send you promotional offers and updates (you can opt out at any time)

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist with order processing, payment, and shipping

  • Third parties, as required by law, or to protect our rights

  • Marketing partners, with your consent, for promotional purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

5. Your Rights and Choices

  • Access and Update: You can access and update your personal information by logging into your account.

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

  • Delete: You can request the deletion of your personal information by contacting us at contact@rauxany.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can set your browser to refuse cookies, but this may limit your use of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We'd like to encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on this page, along with the new effective date. Your continued use of our website after any changes shows that you've accepted the updated Privacy Policy.

Thank you for trusting RAUXA with your personal information.  We are committed to ensuring your privacy and safeguarding your data.

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Contact Us

If you have any questions about an item you’re considering, an order you’ve placed, or any Private customization services and partnership cooperation.

We can’t wait to hear from you!